OpenManage Mobile5.1 - App Store

MINIMUM REQUIREMENTS FOR REMOTE ACCESS OVER MANAGEMENT NETWORK
. Remote access to iDRAC requires iDRAC7 or above
. Remote access to OpenManage Enterprise requires version 3.9 or later

*** OpenManage Mobile now leverages Augmented Reality to easily and quickly monitor & troubleshoot MX7000 modular chassis. Aim the camera at MX7000, connect, and view health overlays. Tap on a component to view more details. ***

OVERVIEW OF OPENMANAGE MOBILE (OMM)

Wireless and Mobility are now pervasive inside data centers and we can leverage it to simplify data center operations. Dell OpenManage Mobile (OMM) is an app that enables IT Administrators to securely provision, monitor, and troubleshoot Dell PowerEdge servers or MX7000 chassis directly from a mobile device.

OMM can access and manage PowerEdge servers or MX7000 modular chassis either remotely (i.e. over management network) or from inside the data center (i.e. when an IT Administrator is physically present in front of server or a chassis). Following are the ways you can access a server or an MX7000 chassis:

. Remote into a server (iDRAC7, iDRAC8 or iDRAC9)
. Remote into an MX7000 chassis and sleds
. Remote into a console (OpenManage Enterprise)
. At-the-server access to a PowerEdge server with iDRAC9
. At-the-chassis access to an MX7000 chassis and sleds

When connected through a console (OpenManage Enterprise), OMM can access Dell servers, chassis, storage, networking, and any other supported third-party appliances being managed through this console.

For specific feature support on OpenManage Mobile, please visit Dell Tech Center at www.DellTechCenter.com/OMM

SUPPORT FOR AT-THE-SERVER MANAGEMENT

. At-the-server access is available on PowerEdge 14th Generation and above rack and towers which support Quick Sync 2. For the latest list of supported hardware models, please contact a Dell Sales representative.

. Quick Sync 2 module utilizes Bluetooth Low Energy (BLE) and Wi-Fi to establish a secure connection between server and mobile device running OMM.

SUPPORT FOR AT-THE-CHASSIS MANAGEMENT

. Quick Sync 2 module for at-the-chassis access is available on MX7000 modular chassis

FEATURES

Supported features depend on the type of access (console or iDRAC) and the specific generation of server being accessed. For specific details or more information on OpenManage Mobile, please visit Dell Tech Center at www.DellTechCenter.com/OMM

KEY USE CASES - SUPPORT VARIES BY TYPE OF ACCESS AND SERVER GENERATION

. Get pro-active alert notifications automatically on your mobile device from OpenManage Enterprise consoles.
. Browse server or chassis details, health status, hardware & firmware inventory, networking details, and System Event or LC logs. (For MX7000 chassis, use Augmented Reality feature to monitor and troubleshoot easily and quickly.)
. Power On, shut down, or reboot your server from anywhere.
. For “bare metal configuration,” assign IP address, change credentials, and update common BIOS attributes.
. Access, share or upload SupportAssist Collection reports; View Last Crash screen and video (requires iDRAC9)
. Access Virtual Console securely (and reduce the need for crash carts) with a Third-Party app - VNC Viewer by RealVNC or Remotix by Nulana LTD
. Dell Quick Resource Locator (QRL) video remediation, available when connecting to an OpenManage Enterprise, server or chassis - displays context relevant videos about the hardware based on available error logs

For any questions, please send an email to OM_Mobile_Feedback@Dell.com

Version History Dell OpenManage Mobile 5.1 supports PowerEdge 17G servers, enabling enhanced remote server management. This release also includes resolved issues to improve overall stability and performance. 5.1 Feb 24 OpenManage Mobile 5.0 supports PowerEdge 17G servers. 5.0 07/09/2025 OpenManage Mobile 4.4.1 contains some stability fixes and enhancements. For an overview of OpenManage Mobile, please view: https://www.youtube.com/watch?v=zoAzHI_gykk Note that some OMM features will vary by what is being accessed (iDRAC, MX7000 or OpenManage Enterprise), how it is being accessed (over the network or via Quick Sync 2) and the PowerEdge server model number. 4.4.1 08/14/2023 What’s new in OpenManage Mobile (OMM) v4.4

• Connect to OpenManage Enterprise with OIDC provider authentication.
• Consoles with configured OIDC providers can be accessed by authenticating to the provider instead of a local account.

For an overview of OpenManage Mobile, please view: https://www.youtube.com/watch?v=zoAzHI_gykk

Note that some OMM features will vary by what is being accessed (iDRAC, MX7000 or OpenManage Enterprise), how it is being accessed (over the network or via Quick Sync 2) and the PowerEdge server model number. 4.4 01/13/2023 When OMM is connected to OpenManage Enterprise
• Consoles with OME-Services Plugin installed can: 1) display active support cases, 2) support starting service collections and 3) set devices to maintenance mode.
• Consoles with Power Manager Plugin installed display power, thermal, and space statistics on the OME dashboard.

For an overview of OpenManage Mobile, please view: https://www.youtube.com/watch?v=zoAzHI_gykk

Note that some OMM features will vary by what is being accessed (iDRAC, MX7000 or OpenManage Enterprise), how it is being accessed (over the network or via Quick Sync 2) and the PowerEdge server model number. 4.3 08/30/2022 What’s new in OpenManage Mobile (OMM) v4.2

When OMM is connected to a PowerEdge server, chassis or to OpenManage Enterprise
• Dell Quick Resource Locator (QRL) video remediation, available when connecting to an OME, server, or chassis – Based on the available error logs, this shows context relevant videos that help get additional information, remediate or repair your system.
• Dark Mode support as a general UI enhancement.
• Enhanced visuals for AR mode

For an overview of OpenManage Mobile, please view: https://www.youtube.com/watch?v=zoAzHI_gykk
Note that some OMM features will vary by what is being accessed (iDRAC, MX7000 or OpenManage Enterprise), how it is being accessed (over the network or via Quick Sync 2) and the PowerEdge server model number. 4.2 12/14/2021 What’s new in OpenManage Mobile (OMM) v4.1

When OMM is connected to a PowerEdge server:
• Select an Internal storage for specific storage type, and monitor internal storage, including storage-specific logs
• Get notified on when a more feature rich license is available
When OMM is connected to an OpenManage Enterprise console:
• Download and view Firmware Compliance per device per baseline
• Monitor and export Warranty – Sort by Device Status, Model and Type
• Device and Alert donut enhancements – Drill down into a specific set of alerts or devices in your environment easily
When OMM is connected to an MX7000 modular infrastructure:
• Device and Alert donut enhancements – Drill down into a specific set of alerts or devices in your environment easily

For an overview of OpenManage Mobile, please view: https://www.youtube.com/watch?v=zoAzHI_gykk
Note that some OMM features will vary by what is being accessed (iDRAC, MX7000 or OpenManage Enterprise), how it is being accessed (over the network or via Quick Sync 2) and the PowerEdge server model number. 4.1 10/14/2020 What’s new in OpenManage Mobile (OMM) v4.0

When OMM is connected to a PowerEdge server:
• Monitor internal storage, including storage-specific logs, with the ability to blink system LEDs of physical and virtual disks
When OMM is connected to an OpenManage Enterprise console:
• Download and view any report, including for Power and Thermal policies
• Perform Emergency Power Reduction from anywhere
• Search for any device easily – by Device name, Model number, Service tag, or IP Address
When OMM is connected to an MX7000 modular infrastructure:
• Significant enhancements to monitoring it with Augmented Reality, including support for iPads
• View a health summary of chassis, compute, storage and network devices – and a simplified summary of alerts
• Access all chassis and component information for the entire group when connected to Lead Chassis over Quick Sync 2 (previously this feature was available only over network)

For an overview of OpenManage Mobile, please view: https://www.youtube.com/watch?v=zoAzHI_gykk
Note that some OMM features will vary by what is being accessed (iDRAC, MX7000 or OpenManage Enterprise), how it is being accessed (over the network or via Quick Sync 2) and the PowerEdge server model number. 4.0 06/15/2020 OpenManage Mobile now offers more features to securely provision and monitor PowerEdge servers and MX7000 chassis.

MX7000: View health overlays for the back of chassis when in Augmented Reality mode. Also, assign backup lead chassis (for lead redundancy).


Security: Verify CA certificates from iDRAC automatically.

Convenience: Remotely perform a full power cycle on a server. (It is the equivalent of physically detaching and attaching the power cable)

As always, with OpenManage Mobile:

• Monitor, troubleshoot and provision PowerEdge servers and MX7000 – either remotely (over management network) or in datacenter (with wireless Quick Sync 2 module)
• Receive alert notifications from OpenManage Enterprise / Essentials consoles 3.3 10/15/2019 Now use Augmented Reality to easily and quickly monitor & troubleshoot MX7000 modular chassis. Aim the camera at MX7000, connect, and view health overlays. Tap on a component to view details.

Additionally, with OpenManage Mobile:
- Monitor, troubleshoot and provision PowerEdge servers and MX7000 – either Remotely (over management network) or in datacenter (with wireless Quick Sync 2 module)
- Receive alert notifications from OpenManage Enterprise / Essentials consoles 3.2 04/22/2019 Bug fixes for OpenManage Mobile 3.1.

New Features:
• Access the latest MX7000 modular infrastructure – Anytime, Anywhere – to monitor and troubleshoot the entire group of chassis (up to 20) and sleds
• For easier troubleshooting, view the Support Assist Collection (SAC) report on the mobile device itself, or easily upload it to Dell support backend
• As part of MX7000 modular infrastructure deployment from OpenManage Mobile, now you can also define lead chassis and group settings 3.1.1 03/15/2019 • Access the latest MX7000 modular infrastructure – Anytime, Anywhere – to monitor and troubleshoot the entire group of chassis (up to 20) and sleds
• For easier troubleshooting, view the Support Assist Collection (SAC) report on the mobile device itself, or easily upload it to Dell support backend
• As part of MX7000 modular infrastructure deployment from OpenManage Mobile, now you can also define lead chassis and group settings 3.1 02/06/2019 • Access OpenManage Enterprise 3.0 console and manage Dell EMC PowerEdge servers, Chassis, Storage, Networking, Firewall appliances and any other supported third party appliances that are being managed through this console. Receive alert notifications automatically on your mobile device.
• Manage the latest MX7000 modular infrastructure at-the-chassis to configure, monitor, troubleshoot and remediate chassis or its sleds. 3.0 09/12/2018 • Support for OpenManage Essentials 2.4
• Minor UI Enhancements
• Access System Console securely using VNC over SSH (through Remotix app available for purchase on Apple App Store) 2.1 06/12/2018 • Updated documentation links 2.0.20 12/14/2017 • iOS 11 optimizations
• More seamless switching to Quick Sync Wi-Fi (no need to navigate to Settings to connect)
• Quick Sync 2 now supports PowerEdge R540, R440 & T640 for "at-the-server" management 2.0.11 09/19/2017 OpenManage Mobile 2.0.1 is a minor update. It includes:
• A new feature to batch update factory default server passwords for Dell EMC PowerEdge 14th generation servers (you need Dell License Manager for this feature)
• Bug fixes

Please contact the OMM team at om_mobile_feedback@Dell.com if you have questions or comments on the OpenManage Mobile app. 2.0.1 08/16/2017 OpenManage Mobile 2.0 is a complete overhaul of our industry-leading mobile systems management app. It includes:
• A new design and experience
• Support for the new Quick Sync 2 module for at-the-server systems management
• Manual server configuration as well as batch configuration with a local template
• Access to SupportAssist reports, Last Crash screen & video (PowerEdge 14th gen servers)
• Run RACADM commands
• Secure access to Virtual Console (VNC over SSH)

Please contact the OMM team at om_mobile_feedback@Dell.com if you have questions or comments on the OpenManage Mobile app. 2.0 06/19/2017 • Conveniently unlock OpenManage Mobile app with Touch ID
• Get in-depth details of server CPUs, Memory, and Location
• Ask Dell a question, or send product feedback from the OMM app 1.5 10/06/2016 • Run the App in "Demo Mode" to explore its features
• More streamlined experience for larger Apple devices (iPhone 6S, iPhone 6, and all iPad tablets)
• Launch iDRAC GUI from OpenManage Mobile to get full access to iDRAC features
• Many UI and UX enhancements throughout the App
• Validated for latest iOS 9 1.4 02/08/2016 * add multiple iDRACs using IP range
* view warranty information of PowerEdge servers
* access the Dell Quick Resource Locator website directly
* perform actions on multiple alerts of an OME 1.3 07/08/2015 * Fix for issue experienced during upgrades from OMM 1.0.
* Improved certificate validation. If the certificate associated with the connection doesn't match the certificate stored for the server definition then certificate details will be displayed. User will be prompted to accept the new certificate associated with the connection. If the user accepts the certificate then it will be stored with the server definition and used to check future connections to the given server. 1.0.2 05/28/2015 Improved certificate validation. If the certificate associated with the connection doesn't match the certificate stored for the server definition then certificate details will be displayed. User will be prompted to accept the new certificate associated with the connection. If the user accepts the certificate then it will be stored with the server definition and used to check future connections to the given server. 1.0.1 04/17/2015 1.0 01/20/2015